> ## Documentation Index
> Fetch the complete documentation index at: https://docs.supportai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# First AI Chatbot Checklist

> Learn how to create your first AI chatbot with Support AI.

Launching your first AI chatbot? Follow this streamlined checklist to get everything up and running quickly — from widget install to live testing. If you haven't already learned about [creating your account](https://docs.supportai.com/getting-started/creating-your-account), we recommend starting there.

## ✅ 1. Set Up the Widget

- Install the JavaScript snippet or WordPress plugin
- Customize the widget’s appearance and welcome greeting

## 🤖 2. Create Your First Bot

- Name your bot and upload an avatar
- Define its tone, personality, and response style

## 🧠 3. Train the Bot

- Add knowledge sources (docs, websites, plain text, etc.)
- Write fallback responses for unrecognized questions
- Test your bot with common customer queries

## 🔌 4. Connect Support Channels

- Enable the live chat widget
- Optionally connect email or SMS channels

## 🧪 5. Test the Full Experience

- Start a live chat from your website
- Confirm bot answers and human handoff work properly
- Make sure teammates receive the right notifications

When all boxes are checked, your chatbot is ready to meet customers. You’re live 🚀

---

This knowledge base is built and hosted on [Weav](https://weav.com).