Authentication

Support AI uses API keys to authenticate requests and offers two different options. You can add a GET parameter on the request or you can pass a Bearer token header.

API Key

You can view and manage your API key by accessing the Support AI application and then clicking on My account > API Key in the top right.

Authentication Options

Option 1: GET Parameter

When using the GET paremeter method to authenticate, simply append your api_key onto the api request:

Authentication with GET parameter

curl https://api.supportai.com/request?api_key=IDZFdfiD...

Option 2: Bearer Token

When using the Bearer token, add a Authorization header with the value being your API key as follows:

Authentication with Bearer Token

curl https://api.supportai.com/getMyChatbots \
  -H "Authorization: Bearer IDZFdfiD..."

Always keep your token safe and reset it if you suspect it has been compromised.